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Shop the necklace as seen on Supermodel Alessandra Ambrosio!

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Contact Us

We're open from 9:00 am – 4:00 pm CST on weekdays and invite you to contact us by phone, email or by postal mail.

Shipping Information

Get information about shipping including how to get a shipping estimate for your order, approximate ship times, international shipping, returned packages and more.

Frequently Asked Questions

We've got answers for some of the most common questions our customers ask. From paying online to caring for your Jenny Present jewelry.


See our Exchange Policy for information about exchanging items.

Order Status

If you created an account when placing your order, you can check order status online. If not, we do send an email notification when your order ships and invite you to contact us if your order seems to be taking longer than expected to arrive. Remember that custom pieces can take up to two weeks to be shipped.

Jenny and Company

Learn about Jenny and the company or see what customers have to say by reading some of our rave reviews.


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