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Shop the necklace as seen on Supermodel Alessandra Ambrosio!

TERMS AND CONDITIONS

Each piece is represented as accurately as possible. However, each piece is handcrafted and some slight variation may occur. Regarding the hand stamped jewelry collections, keep in mind that each piece is hand stamped; therefore no two pieces are alike. The alignment and spacing of the characters may vary adding to the charm and uniqueness of each custom piece. All sales are final on custom orders.

Your satisfaction is most important and we very much value your business!

If you are not completely satisfied with your purchase, you may exchange the unworn and unused item within 10 days of receiving the jewelry. All shipping costs to exchange the item are the customer's responsibility. We will not accept the exchange if the piece has been damaged in any way. Email customerservice@jennypresent.com to coordinate the exchange. All custom/personalized pieces are FINAL sale. Should jp style, LLC make a mistake on the custom order, it will be replaced at no cost, including shipping and handling expenses. Should the customer make a mistake in the ordering process, all costs and replacement are the responsibility of the customer, including shipping and handling costs. jp style, LLC will work hard at making it right for everybody.

While it is not anticipated, your jewelry may need repairs from time to time if care instructions are not followed properly. If an item is in need of repair please contact customerservice@jennypresent.com to coordinate. Jewelry will be repaired or replaced (including shipping and handling), at jp style, LLC's discretion, if due to manufacturing defects. Cost (including shipping and handling) to repair or replace jewelry due to normal wear and tear will be the responsibility of the customer.

jenny present® customer email addresses are added to the mailing list to ensure customers are notified about anything that may impact their account or for sales and promotions. Customers have the option of opting-out of sales notifications at any time, if desired.

International Customers:

Depending on the shipping method you choose, shipments can take anywhere from 3 days to 3 weeks once your order has been processed and shipped. Please be aware that occasionally customs can slow shipments down, but jp style, llc cannot control or prevent customs delays. In addition, customs fees for importing will vary from county to country. You as the customer are responsible for all import fees incurred, if any. Selecting UPS Express, Express Saver or Expedited greatly reduces customs fees (when applicable.)

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